Gen X to Gen Z: Bridging the Generation Gap in the Workplace

Many of us work with – and lead – people 30 years older or younger than us. And sometimes it can feel like there is a bit of dissonance between the “wisdom and experience” that Gen Xers and Baby Boomers can bring, and the “innovative energy” of those in the world. twenties and thirties. So what and how can the two learn from each other?

Isabel (Gen X) explores how reverse mentoring programs bridge the generation gap in a growing number of organizations. She talks to Alvaro Romero Artigas, a senior executive (Gen X) from Santander, the bank, and his mentor, Philippa Whelan (a young millennial) who have been in a reverse mentoring partnership since 2018.

Josh Chaffin, FT New York (Gen X) correspondent, talks about the different expectations of young colleagues and the importance of making an effort to get to know colleagues with different cultural reference points – and that’s not just a question of age.

In addition, Josh questions Isabel’s fixed ideas about corporate culture. He says younger and new staff can help change the culture from the bottom up – it’s not just about imparting institutional knowledge to older people.

You want to know more ?

Advice for managers in a multigenerational workplace, by former Google executive Sarah Drinkwater https://www.ft.com/content/f56d6a1b-9d64-4380-ac84-a44cb1bebb0f

The return of the company manual, helping to create a corporate culture for all. By Emma Jacobs https://www.ft.com/content/b69d4fb7-9b6b-4507-bb0e-ac9a02de37ba

Why Reverse Mentoring Works and How To Do It Right – from Harvard Business Review https://hbr.org/2019/10/why-reverse-mentoring-works-and-how-to-do-it-right

What young employees expect from their managers – tl; dr – they want a LOT of information and feedback. This is a very useful survey from IMD Business School https://www.imd.org/research-knowledge/articles/making-generational-differences-work-what-empirical-research-reveals-about-leading-millennials /

We love to hear from you. What do you like (or not)? What topics to address in 2022? Email the team at [email protected] or Isabel directly at [email protected] Follow @isabelberwick on Twitter

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Presented by Isabel Berwick. Editorial direction by Renée Kaplan. The assistant producer is Persis Love. Sound design is by Breen Turner, with original music by Metaphor Music. Produced by Roman.


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